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Let our customers speak for usfrom 1840 reviews
I placed an order and was notified the very next day that it was shipped. Received the item the day after that. I received prompt email updates about my order and shipping. The item was well packed and in perfect condition. Probably the best customer service and quickest shipping of any online store I have dealt with. I will not hesitate to order again!!
Received the hats the day after ordering and theyre amazing quality!
I also needed some help from customer service regarding shipping and they helped me and had it all figured out within minutes!
I had been shopping late season sales for a couple of weeks, both at stores where I live and online. I can't remember how I even discovered GolfVault but I am very happy that I did. I had found a Cobra F-Max Airspeed driver at the local mall for $369.00 on sale and had decided that was the club I wanted to add to my bag. I think because I initially found that club online, my browser showed me sales of the same club at online stores, which brought me here. I found the same club but with the option of a senior shaft, for $299. This was in the afternoon on a Friday (The Friday of Canadian Thanksgiving weekend), I chatted with someone, told them some of the details of my game and he helped me go ahead and try the senior shaft. He also told me that if I could complete the order within 5 or 10 minutes, he expected his last pickup for the week soon. I went ahead and completed the order and received a message from the same fellow telling me that he received the order and packaged the club himself and it did go out with that final shipment. Given that Monday was a holiday, I didn't expect to get the club until Tuesday or Wednesday, despite the fact I only live about 4 hours away from the actual store. When I came home Tuesday the club was waiting for me! I am not ashamed to admit that I felt like a kid at Christmas! I called a local golf course and booked a tee time, changed my clothes and went right out to try it. Despite the fact that I am 50 years of age, I am a novice level golfer but this club did make a difference for me right from the first drive. I don't hit the ball very far, my best drives have been 220 at best. But I drove this club 230 and 240 the first time out! I am thrilled with this purchase and my only regret is that the season here ends in a couple of weeks! I hope to visit the store the next time I travel down the 401 and happily recommend this website to anyone interested in buying quality equipment at reasonable prices. And as I said, I do indeed plan on returning the next time I need to make a purchase!
Ordered the women’s Cobra XL Fly club set for my first set of clubs. I live in SK and my clubs were delivered within a week. Played my first 9 holes on them last night and loving them. Great customer service, good price, highly recommend!
Just received my order and everything is excellent. The product is as advertised the packaging was A1 and the delivery was fast my first experience With Golf Vault was excellent and I will recommend this store to my golf freinds .very glad for the experience
i bought a Titliest bag Cart 15 but when I received it the bag was defective I contacted Jack at the customer service and immediatly the guy explained the problem at Titliest and a few days later He recontacted me and mention that Titliest accept sending a new bag and Golf Vault send me it with a UPS slip for returning the bag at Titliest at no fees. Sales departement to customer service Golf Vault it's a 5 stars store. Thanks Jack and all representative sellers at Golf Vault
I just received my second order from golf vault and once again am just blown away by the simplicity of it all. From ordering to shipping everything goes exactly as you would want from a customer standpoint. The speed in which they are able to fulfill an order is the best around. The quality of the product is always as advertised and the customer service is helpful with any issues you do come across. I would recommend golf vault as a great trusted source for all your golfing needs.
I recently ordered and received my order from Golf Vault and while it was just my first opportunity, it certainly won't be my last. The experience was top shelf from the knowledgeable sales staff to the personal attention to shipping and an incredible turnaround time of less than 24 hours from order to delivery.
While I knew exactly what I wanted to order, I will not hesitate to go to Golf Vault staff in the future for professional help and their recommendations.
The prices were spot on and the equipment arrived as described.
Thank you for the opportunity - I will be returning.
I was in the market to replace my old push cart and saw some ads for the Trilite. I wanted something light weight and compact with certain colors. Golf Vault had the best price and shipping was very fast. I would definitely recommend this cart and company.
If you want to learn how to run a client-oriented business, I encourage you to experience shopping with this retailer. I purchased a Bag Boy Nitron golf cart (shipped to Winnipeg) and everything went flawlessly. The purchase, fulfillment, communications and updates were top drawer. Kudos to the Golf Vault and UPS teams.
I’ve ordered from these guys twice now (all the way to Norther Alberta) and shipping and customer service has been incredible!! The Vault bucks loyalty plan is amazing as well, hands down one of the best golf stores I’ve ordered from . Definitely recommend.
I've now had a few lessons with Jack and to say he has changed my game is an understatement.
He takes the time to view your swing, understand your set up etc... and with his skill and knowledge, he has made adjustments that have been an amazing transformation. Nothing too technical in the changes either....all very simple, but very affective. Great at explaining what's going on and why.
He is amazing to work with and has given so much confidence back to my game.
Thanks Jack and Golf Vault.
It was my first time purchasing from Golf Vault and I had a great experience. I purchased a packaged set of clubs and they arrived less than 24 hours after purchasing on-line. Pricing was the best I could find and the process was effortless. Golf Vault will be my go to for all things golf.
Have purchased a number of times from Golf Vault each time service was excellent, item was as described and price better than other online sites. This last time was the first for an exchange as the medium I purchased was too small. The process was so easy and quick and free as advertised. Communication both on the phone and online is informative and personable.
Thanks Golf Vault you have earned my trust!
I always book my practice session online. The process is super easy to navigate. Dates and times that are available are right there for you to see. Conformation email in seconds and a reminder email of the appointment is a nice added touch.
No need for a phone call when they have made it this easy.
Golf Vault was founded in 2012 by PGA of Canada member, Dave Roy. In the beginning, a desire for some added income and something more to do in the winter, led to listing an Odyssey PT 82 Phil Mickelson putter on eBay. After a successful first sale, the company was on its way to being one of Canada’s top e-commerce golf stores. We now offer top products from popular brands such as Footjoy, Cobra, Callaway, Taylormade, Titleist, Mizuno & more. We still sell on eBay and have many products on Amazon.
At the beginning of 2022, we opened a physical retail store in Kitchener, Ontario where customers can come in and shop. Within the store, we have one TrackMan Simulator where we conduct club fittings, golf lessons, and personal practice sessions. These one-on-one fittings and lessons are taught by PGA of Canada Members Jack McCarthy and Dave Roy.
Our goal is to provide our customers with exceptional customer service, unbeatable prices, a quick and easy shopping experience, super-fast shipping and helpful after-purchase support. We help with any issues that arise, including manufacturer’s warranties.